Privacy policy

Privacy Policy – Aura Japan

At Aura Japan, we respect your privacy and process your personal data exclusively in accordance with the General Data Protection Regulation (GDPR). This policy applies to all our customers within the European Union.

1. Our Identity

Business Name: Aura Japan

Registered Address: Wethouder Fierman Eduard Meerburg Senior Kade 188 , 2225VE Katwijk aan Zee, Netherlands

Chamber of Commerce (KvK) Number:  42025828

Email: aurajapan1@gmail.com

2. What data do we collect?

When you visit our Shopify webshop or make a purchase, we collect:

  • Order Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Transaction data (processed via secure partners such as Shopify Payments, PayPal, or Klarna).

  • Device Information: IP address, time zone, and information about how you use the webshop (via cookies).

3. Why do we process your data? (Legal Grounds)

We use your data based on the following legal grounds:

  • Contractual Necessity: To process your order, arrange payment, and handle shipping within the EU.

  • Legal Obligation: To comply with tax obligations regarding invoice retention (7 years).

  • Consent: For sending marketing materials (newsletters), only after you have given explicit permission.

  • Legitimate Interest: To protect our webshop against fraud and to improve our customer experience.

4. Shopify as a Processor

Our webshop is hosted by Shopify Inc. Your data is stored securely on Shopify’s servers. Although Shopify is a Canadian company, they comply with strict EU data protection standards through the use of Standard Contractual Clauses (SCCs).

5. Sharing with Third Parties

We share your data only with parties necessary for providing our services within the EU:

  • Delivery Services: Deutsche Post, DPD, DHL, and Asendia for order delivery.

  • Payment Providers: For processing your payment securely.

  • IT Support: For the technical management and maintenance of the webshop.

6. Your Rights (GDPR)

As an EU citizen, you have the following rights:

  • Right of Access: You may ask what data we hold about you.

  • Right to Rectification: You can have incorrect data updated.

  • Right to Erasure: You can request the deletion of your data ("Right to be forgotten").

  • Right to Object: You can opt-out of marketing at any time.

  • Right to Complain: You have the right to lodge a complaint with your national Data Protection Authority (e.g., the Dutch Autoriteit Persoonsgegevens).

7. Retention Periods

We do not store customer data longer than strictly necessary. For tax purposes, we are legally required to store invoice data for 7 years. Contact details for marketing purposes are kept until you unsubscribe.

8. Contact

Do you have questions about your privacy? Please contact us at: aurajapan1@gmail.com.